FAQ

General
Shipping & Delivery
Payments
Orders & Sizing
Returns & Exchanges

 

GENERAL

Where is your store located?

We are 100% online and are currently based in Singapore. Singapore is a global financial centre and the third-largest financial centre in the world. Monetary transactions here are strictly regulated, thus, you don't have to worry about the security of your payment transactions and personal information as they will always be kept secure and confidential.

Also, being online allows us to lower a huge percentage of our overhead costs and pass on the savings to you :)

 

Do you ship Internationally?

Yes we do! We offer standard worldwide shipping at SGD$7 on orders below SGD$50 and FREE worldwide shipping on all orders SGD$50 and above.

 

How can I contact iheartfancyfree.com?

Send us an email at info@iheartfancyfree.com and we will get back to you within 24 hours. 

Our operating hours: Mon-Fri: 10:00am to 5:00pm (GMT +8 hrs), Sat-Sun: 12noon to 5:00pm (GMT+8 hrs)

 

I'm interested in sponsorships and collaborations, how can I contact you?

For sponsorships and collaborations, please send us an email at collaborate@iheartfancyfree.com or message us using the blue button on the bottom right of this page. Thank you!